![]() The good news is that Ethernet cables are built to a high standard, and they typically don’t experience data loss until you have a cable that is around 100 meters in length. The longer your Ethernet cable is, the more data it’s going to lose in transmission. The last thing we need to consider when it comes to the Ethernet cable is the length of the cable itself. A damaged Ethernet cable will experience packet loss which compromises its ability to transmit data between the devices it is connecting. Your cable might have had a factory defect during its construction, or it’s just worn out from use. Your Ethernet cable could also have internal damage that’s harder to spot. ![]() We recommend running your Ethernet cables either along the wall or otherwise trying to avoid heavy foot traffic areas to minimize the chance that they’ll be accidentally damaged. It’s fairly common for homeowners to run their Ethernet cables along the floor where they can be stepped on or have the leg of a chair accidentally pressed down on the cable. Yes, damage to your Ethernet cable could be a very visible crimp, rip, or even a cut somewhere along the cord. This damage doesn’t always have to be something that’s easy to spot just by visually inspecting the cable. It’s possible that your Ethernet cable has been damaged which compromises its ability to transmit information from the Philips Hue bridge to your home’s routers. These internet cables are the cause of a lot of problems because they often go unnoticed when people are looking for connection issues. The first thing we need to talk about is the Ethernet cable that connects your Philips Hue bridge to your internet connection. The eight internal cables/wires of a CAT5 ethernet cable (the white cable is bundled with the colored one, to create four bundled cables). ![]() Now that you know how Philips Hue devices stay connected, let’s take a look at how we can fix common connectivity problems that have your Philips Hue app stuck on the connecting screen: This means that the bridge is the only device that is ever directly connected to the internet when it comes to Philips Hue devices. The bridge, in turn, stays connected through an Ethernet cable that plugs into your router. By using ZigBee, your smart home tech has a way to avoid these connectivity problems from the get-go.Įach Philips Hue device uses a ZigBee to communicate with the central Philips Hue Bridge. Connecting too many devices on your Wi-Fi network can cause the same connectivity problems that we are working to correct with this guide. ZigBee allows devices to connect without putting too much extra burden on your home’s Wi-Fi network. The Bluetooth mode is good for trying out Philips Hue, but power users will likely buy a Hue Bridge and use the full Hue app – as we cover below. Some of the more recent Hue devices also support Bluetooth, via the Hue Bluetooth app, but this offers slightly less features to users. This is a low-power, short-range communications technology that’s playing an important role in smart homes across the country. ![]() My Philips Hue v2 Bridge in my loft (I already have a home network in my loft).Įach Philips Hue device supports the ZigBee connectivity standard. ![]()
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